YOUR BUSINESS. YOUR CONVERSATIONS.
A clearer view of
your Instagram inbox.
Connect your business account to review customer conversations, understand recurring questions, and improve your consultations.
Choose the Pages and Instagram accounts you want to connect.
Your Facebook password stays with Meta.
- 01Connect your account
Sign in with Facebook and grant access to your business resources.
- 02Choose an Instagram
Select a Page linked to your Instagram professional account.
- 03Review conversations
Open recent customer messages in a simple, read-only workspace.
CONNECTED WORKSPACE
Instagram inbox.
Only accounts available through your own Facebook authorization appear here.
Privacy & reviewer instructions
Connect your own test account
- Use Continue with Facebook. Sign in with your own Facebook account and select a Page you manage that is linked to an Instagram professional account.
- Grant the requested permissions, choose the Page, then send a new Instagram Direct message to its linked Instagram account from another account.
- Refresh the conversation list, open the conversation and verify the message. Unsend the message in Instagram, then refresh to verify the current API result.
- Use Disconnect & sign out to delete this web session and its stored authorization token.
During Standard Access testing, Meta restricts available conversations to eligible app roles. Advanced Access review is in progress; approval is not claimed.
How this web Inbox handles data
Digiraffe operates this service using Cloudflare Workers and D1. Meta supplies the data. An encrypted access token, your app-scoped user ID and temporary conversation identifiers are stored for a session of up to one hour. Message bodies are fetched on demand and are not stored in our database. The page clears displayed messages when hidden and reloads them when reopened. Session records are removed on sign-out or expiration cleanup. Cloudflare backups may retain encrypted records according to its backup retention.
This web Inbox does not automatically send message content to OpenAI. Use of the separate Codex MCP client may send tool responses to OpenAI according to that client's settings. This Inbox does not send, reply to, or delete Instagram messages.
Controller: Мормуль Микита Володимирович, Ukraine. Contact: nikita.mormul@gmail.com. To revoke Meta access, remove Digiraffe MCP in Facebook Business Integrations. For data deletion beyond this web session, contact the controller.